Company Description Airtel Business Africa is a trusted digital partner for businesses, governments, and non-governmental organizations across the continent. The company provides localized, expert solutions that help customers accelerate growth, innovate business models, improve efficiency, and reduce operating costs. Its portfolio includes secure fixed connectivity, extensive 4G mobile coverage,

Job description DEPARTMENT : Airtel Money VACANCY : IT – Operations and User Acceptance Testing (UAT) Manager LEVEL : Manager LOCATION : Lusaka, HQ JOB PURPOSE To lead and manage IT Operations, Service Delivery, User Acceptance Testing (UAT), and Technology Project Delivery by ensuring the availability, performance, reliability, and continuous improvement of all businesscritical systems and ser

Job description DEPARTMENT : Airtel Money VACANCY : Head – Customer Value Management (CVM) LEVEL : Senior Manager LOCATION : Lusaka, HQ JOB PURPOSE To lead the design of data-driven lifecycle management strategies, personalized customer journeys, targeted campaigns and commercial initiatives that maximize customer lifetime value while improving customer experience and reducing churn. Working cl