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B2B Reporting and Analytics Manager

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Job Details

Key Responsibilities:

Business Reporting and Analysis

  • Monthly consolidation of revenue and KPIs for both Flash & forecast and month end reporting cycles complete with commentary on reasons for period on period variance and as compared to F&F consolidated reports
  • Update monthly function review decks
  • Lead deep-dive analytics to uncover root causes of performance issues or to quantify impact affecting accurate revenue reporting
  • Delivers ad hoc reports on KPIs and products within stipulated timelines                                                

Product Performance Analysis

  • Conduct in-depth analysis of product performance monthly i.e. revenue, usage and subscriber analysis for monthly business review discussions. 
  • Go beyond data delivery by providing insightful commentary, identifying key trends, and highlighting areas of opportunity or risk for the business.
  • Use data to collaborate with Head of Sales and Head of Mobility to evaluate the effectiveness of existing products and identify opportunities for product innovation and grow revenue
  • Continuously track and analyze daily trends on prepaid products and flag out any anomalies

Customer Value Management: 

  • Monthly inactivity analysis to provide insights for targeted CLM initiatives 
  • Provide detailed churn analysis for both fixed data and mobility solutions across OPCOs
  • Provide analysis at segment and account level on revenue, usage and subscriber KPIs
  • Maintain a tracker for identified cross selling initiatives between Fixed Data and mobility

Automation and continuous improvement

  • Business owner and primary SPOC for all automations involving cross functional teams
  • Proactively collaborate with stakeholders to understand existing business challenges and translate them into technical reporting requirements.
  • Engages product teams to ensure product reporting is automated at point of product configuration
  • Responsible for clean up of existing products to ensure standardized logic for reporting across markets
  • Implement and monitor data quality checks to ensure accuracy and reliability of all published reports

Team Leadership & Development:

  • Train and upskill OPCO revenue analysts
  • Foster a culture of continuous improvement, technical excellence, and business acumen within the function across markets

Qualifications

  • Bachelor’s degree in Data Analytics, Business, Information Systems, Computer Science, or a related field.
  • 5+ years of experience in a business intelligence, reporting, or data analytics role
  • Proven experience in a B2B environment, supporting commercial functions 
  • Expertise in data visualization and BI tools e.g., Tableau, Power BI, Looker and advanced proficiency in SQL.
  • Ability to deal with ambiguity, tight timelines, multiple priorities in a fast moving constantly changing environment
  • Inter personnel skill 
  • Business and commercial acumen
  • Ability to align strategies and systems to business needs
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