1. Credit Operations and Appraisal
·
Review and verify loan applications submitted by
loan officers.
·
Conduct field visits, client interviews, and
household/business assessments.
·
Ensure proper credit appraisal, group
formulation, and loan documentation.
·
Recommend loan approvals within set limits and
escalate higher-risk cases.
2. Portfolio Monitoring & Risk Management
·
Track individual and group performance across
all loan cycles.
·
Monitor repayment schedules to ensure high
collection rates.
·
Identify potential delinquent cases early and
design recovery strategies.
·
Support loan officers with follow-ups and field
recovery visits.
·
Maintain Portfolio at Risk (PAR) within
acceptable institutional limits.
3. Staff Supervision & Capacity Building
·
Supervise, mentor, and support loan officers in
daily activities.
·
Provide ongoing coaching on field procedures and
credit management.
·
Ensure staff meet productivity and portfolio
quality targets.
·
Conduct regular performance reviews and assist
in training new staff.
4. Compliance & Reporting
·
Ensure all credit operations comply with
internal policies and regulatory standards.
·
Verify the accuracy of credit files, client
information, and loan records.
·
Prepare and submit daily, weekly, and monthly
credit reports to management.
·
Support internal and external audits by ensuring
proper documentation.
5. Customer Service
·
Address client concerns related to credit
products and repayment schedules.
·
Promote responsible borrowing and financial
literacy among clients.
·
Strengthen the institution’s relationship with
clients, groups, and community leaders.
6. Business Development
·
Guide loan officers in finding new clients and
expanding into new areas.
·
Assist with marketing loan products and other
financial services.
·
Analyze market trends and recommend new
opportunities for loan growth.
How to Apply:
All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section
