General Manager

Mandatory Requirements

For appointment to this level an officer must have:

• Served for a cumulative period of fifteen 15 years, five 5 of which must have been at the grade of General Manager or in a comparable position;
• Bachelor’s Degree in any of the following disciplines: Hotel Management, Hospitality Management, Business Administration or a related qualification from a recognized institution;
• Master’s Degree from in any of the following disciplines: Hotel Management, Hospitality Management, Business Administration, Strategic Management or a related qualification from a recognized institution;
• Leadership course lasting not less than four 4 weeks from a recognized institution;
• Membership with a relevant professional body, where applicable and be in good standing;
• Valid practicing certificate where applicable;
• Proficiency in computer applications;
• Demonstrated outstanding managerial and professional competence as reflected in work performance and results;
• Exhibited a thorough understanding of national goals, policies, objectives and ability to relate them to the institution’s mandate; and
• Fulfilled the requirements of Chapter Six 6 of the Constitution of Kenya.