To provide front office management and secretarial support services to facilitate effective communication, coordination of meetings, and professional engagement with internal and external stakeholders at the Higher Education Authority.
PRINCIPAL ACCOUNTABILITIES
Front Office Management: Coordinate reception services to facilitate effective stakeholder engagement
Communication Management: Facilitate internal and external communication for the Authority
Secretarial Support: Provide secretarial services to support management and administrative functions
Meeting and Event Coordination: Support logistical arrangements for meetings and official engagements
Stakeholder Support: Support effective interaction with stakeholders of the Authority
Office Administrative Support: Provide administrative support to the Human Resource and Administration Section
MINIMUM REQUIREMENTS
Academic & Professional Qualifications
Full Form V/Grade 12 Certificate or equivalent.
Diploma in Secretarial Studies, Office Management, Business Administration or equivalent
Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
Membership to a relevant professional body (Added Advantage)
Experience
Minimum 3 years relevant experience in secretarial or front office services
Required Competencies
Written Communication & Digital Literacy
English Language Fluency
Interpersonal Skills
Discretion & Discretionary Judgment.
Ethical Conduct
Note: The Higher Education Authority is an equal opportunity employer and does not request for payments for job openings. Any such activities should be considered fraudulent and reported immediately.
Responsibilities
Coordinate reception services to facilitate effective stakeholder engagement
Facilitate internal and external communication for the Authority
Provide secretarial services to support management and administrative functions
Support logistical arrangements for meetings and official engagements
Support effective interaction with stakeholders of the Authority
Provide administrative support to the Human Resource and Administration Section
Skills
Written Communication & Digital Literacy
English Language Fluency
Interpersonal Skills
Discretion & Discretionary Judgment.
Ethical Conduct
Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
Qualifications
Full Form V/Grade 12 Certificate or equivalent.
Diploma in Secretarial Studies, Office Management, Business Administration or equivalent
Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
Membership to a relevant professional body (Added Advantage)
How to Apply
Job application procedure
Interested candidates meeting the above specifications are encouraged to submit an application letter and attach copies of verified qualifications by Zambia Qualifications Authority, certified copies of professional certificates, National Registration Card and curriculum vitae with at least three (3) traceable references to the undersigned.
on or before Friday, 18th September 2026 at 17:00 hours:
The Director-General Higher Education Authority 2nd Floor, Engineering House Plot No. 2374 Kelvin Siwale Road P.O. Box 50795 Lusaka (
Follow Wakanda Jobs Zambia on WhatsApp
