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Job Summary
Chibanje Capital Resources Limited is a fast-growing loan services company in Zambia.
We are looking for a proactive, disciplined and results-oriented Human Resources Officer to support the company's rapid growth by attracting high-quality talent, strengthening employee performance, ensuring compliance with labour laws, and helping build a high-performance culture.
The successful candidate must be able to work independently, maintain confidentiality, execute HR processes efficiently, and partner closely with management.
Key Responsibilities
* Manage the full recruitment cycle from job advertisement to onboarding.
* Screen applications and conduct initial interviews.
* Coordinate interviews with hiring managers.
* Conduct reference and background checks.
* Prepare employment contracts and offer letters.
* Maintain a strong talent pipeline for future hiring needs.
2. Employee Onboarding & Offboarding
* Coordinate employee induction and orientation.
* Prepare onboarding documentation.
* Ensure all company assets are issued and recorded.
* Manage resignation, termination and exit clearance processes.
* Conduct exit interviews and prepare reports.
3.HR Administration
* Maintain accurate employee personnel files.
* Update HR records and employee database.
* Monitor probation periods and contract renewals.
* Prepare HR reports and workforce statistics.
* Ensure confidentiality of employee information.
4. Performance Management
* Coordinate probation evaluations.
* Track KPI completion and performance review schedules.
* Support management in implementing performance improvement plans.
* Assist management in identifying training and development needs.
5. Employee Relations
* Handle employee queries professionally.
* Assist in disciplinary investigations and hearings.
* Prepare warning letters and disciplinary documentation.
* Help resolve workplace conflicts fairly and professionally.
* Promote a positive and performance-driven working environment.
6.Payroll & Attendance
* Prepare monthly payroll input.
* Verify attendance, leave and overtime records.
* Coordinate statutory deductions and employee records.
* Ensure payroll information is accurate before processing.
7. Compliance
* Ensure compliance with the Employment Code Act and other applicable labour legislation.
* Maintain HR policies and employee handbook.
* Support internal HR audits.
* Ensure statutory HR documentation is properly maintained.
8. Training & Development
* Coordinate internal and external training programmes.
* Maintain employee training records.
* Monitor mandatory compliance training.
9. Other Responsibilities
* Support company culture initiatives.
* Organize employee engagement activities where appropriate.
* Perform any other HR-related duties assigned by management.
Minimum Qualifications
* Bachelor's Degree in Human Resource Management, Business Administration or related field.
* Minimum 2 years' experience in Human Resources.
* Good knowledge of Zambian Labour Laws.
* Proficiency in Microsoft Office.
* Experience using HRIS or payroll systems is an advantage.
* Membership with the Zambia Institute of Human Resource Management (ZIHRM) is preferred.
Applicants who are eligible for registration are encouraged to apply.
Competencies
* High integrity and confidentiality.
* Strong interpersonal and communication skills.
* Excellent organisational skills.
* Ability to multitask in a fast-paced environment.
* Attention to detail.
* Good report writing skills.
* Strong problem-solving ability.
* Ability to work independently with minimal supervision.
* Positive attitude and willingness to learn.
Key Performance Indicators (KPIs)
* Time-to-fill vacancies.
* Quality of recruitment.
* Staff retention during probation.
* Timely and Accuracy of payroll inputs.
* Timely completion of performance reviews.
* HR report submission on schedule.
* Employee file compliance rate.
* Employee attendance and disciplinary record management.
* Compliance with labour legislation.
* Employee satisfaction with HR support.
What We Offer
* Competitive salary.
* Performance-based career growth.
* Opportunity to work in one of Zambia's fast-growing fintech companies.
* Continuous learning and professional development.
* Dynamic and performance-driven working environment.
anyone interested can send your CV and related certficate to deadlne is Aug 31st 2026.
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