PayGo Phones Sales Manager

What you would be expected to do:

1. Channel Acquisition and Development

• Recruit, train and onboard new phone-selling agents specialised in selling Sun King phones or any other available brands, with the support of Area Trade Developers
• Maintain a good base of phone-selling agents as per set weekly, monthly and yearly goals 
• Help develop specific agents’ categories, managing them to scale.

2. Revenue and Productivity

• Achieve set revenue goals on the number of units of phones sold by month and year 
• Meet the separate, specific set phone model goals, driving unique sales strategies aimed at growing each phone segment or model
• Maintain minimum agent productivity targets, ensuring that each agent meets their goals.

3. Portfolio Repayment Management

• Achievement of set monthly phone Quality of Sale goals
•  Drive interventions that will improve agent adherence to set sales and collections guidelines that improve performance
• Execute phone replacement and warranty process to improve overall repayments and customer satisfaction

3. Agent Branding, Engagement and Support

• Ensure that all phone selling agents are properly branded with all merchandise and collateral distributed timely and effectively.
• Frequent agent meetings and visits to improve engagement, work on resolutions and build relationships
• Ensure optimum stocking, achieving set inventory levels as well as adhering to set guidelines and processes.

4. Strategic Trade and Channel Activations 

• Together with the marketing team, plan for strategic activation and awareness campaigns to improve brand awareness and drive sales
• Engage the phone selling agents in planning daily localised activities that are relevant to area operations, strengths and abilities
• Plan for periodic campaigns and awards to motivate agents and improve channel growth and retention.

5. Team Management

• Optimum staffing based on projected business growth and expansions
• Proper and timely communication of goals to the direct reports, ensuring each one is aligned to expectation.
• Periodic reviews and strategy setting with teams ensuring that the channel remains on track to deliver set goals
• Mentoring the team and keeping them motivated for optimum performance and retention.

You might be a strong candidate if you have:

• Hold a degree in a business-related field or have a minimum of six (6) years working in a field sales role in the FMCG, microfinance, banking or telecom industries. 
• A strong background in agent management and channel development with a bias towards devices.
• Are a strong team player with great people skills to mentor teams to deliver on expectations.
• Deep knowledge of both urban and peri-urban and rural markets.
• Basic digital literacy (CRM, stock tools).
• Strong communication and problem-solving abilities.
• Willingness to travel extensively (5 days/week in the field).
• Are comfortable working with MS Excel and PowerPoint.

What Sun King offers:

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry
• An open-minded, collaborative culture with enthusiastic colleagues driven by the challenge of
• innovation and making a profound impact on people and the planet.
• A truly multicultural experience: you will have the chance to work with and learn from people from
• different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager,
• and professional through the Sun King Center for Leadership.